Today your role as a “gatekeeper” is more important than ever with the growing risks to security and privacy in businesses. This audio conference will cover techniques to perfect your role as gatekeeper of confidential information, minimize interruptions, be friendly but firm with persistent callers, and prevent identity theft in the office. This is a brown-bag lunch-and-learn session.

Miller School of Medicine campus: Wednesday, August 25 from 12 to 1:30 p.m. at Dominion Towers Parking Garage, Suite 155.

Coral Gables campus: Friday, August 27 from 12 to 1:30 p.m. in the Max Orovitz Building, Training Room

To register for the CBL and the live session, visit ulearn.miami.edu and follow the instructions to log on. For more information, call 305-243-3090 or 305-284-5110.